Privacy Policy

Privacy Policy

Introduction

Welcome to https://orange-cats.scoopsurge.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  • Our website at https://orange-cats.scoopsurge.com
  • Any mobile applications or services associated with our brand
  • All interactive features and content hosted on our platforms

Please be informed that this Privacy Policy does not extend to third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides the ways in which your personal information is handled when:

  • You use our applications, engage with our services as an authorized user, or access our website.
  • You visit any of our websites linked to this Privacy Policy.
  • You receive communications from us via email, calls, text messages (SMS), or other channels.

Personal Data Collection

We collect a variety of personal data, including:

  • Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile preferences.
  • Payment Information: Data required for processing transactions, like credit card numbers, billing addresses, and payment history.
  • Financial Information: Financial records and banking details (where applicable) used for service provision or financial transactions.
  • Purchase Information: Details about your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique device IDs, advertising IDs, or similar identifiers associated with your mobile devices when you use our mobile applications.
  • Location Data: Geographic location data provided by your device when using location-based services on our platforms.
  • Feedback: Comments, reviews, and responses you share with us regarding our products and services.
  • Social Media Information: Publicly available information from social media platforms if you choose to connect them with our services.
  • Product Information: Data about the products you interact with or purchase on our site, including product preferences and usage patterns.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy practices.

Cookies

Cookies are small text files placed on your device by websites you visit. We use cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features.
  • Preference Cookies: Remember your preferences, such as language settings and display options.
  • Analytics Cookies: Track website usage and performance to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for the duration necessary to fulfill the purposes for which it was collected, as well as for legal compliance and record-keeping requirements. Once the retention period expires or when the purpose is accomplished, we delete or anonymize your data securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal information:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Data Storage: We utilize secure storage solutions with access controls to safeguard your data from unauthorized access, disclosure, or destruction.
  • Regular Security Audits: Our systems undergo periodic security assessments to identify and mitigate potential vulnerabilities.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals certain rights regarding their personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You can ask us to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
  • Restriction: You might have the option to restrict the processing of your data under specific conditions.
  • Portability: You are entitled to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
  • Non-Discrimination: Laws may prohibit discriminating against individuals who exercise their data privacy rights.

To exercise any of these rights or if you have data-related inquiries, please contact our dedicated privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions, requests for data access or correction, or unsubscription from our communications, please contact us: